subaru android auto keeps disconnecting A frustrating connection conundrum.

Subaru android auto keeps disconnecting – Oh, the sweet promise of seamless integration! Yet, for many Subaru owners, the dream of Android Auto is often interrupted by the infuriating reality that subaru android auto keeps disconnecting. Imagine this: you’re cruising down the highway, the perfect playlist pumping through your speakers, and Google Maps guiding you flawlessly. Suddenly,
-poof* – connection lost. The music cuts out, the navigation freezes, and you’re left staring at a blank screen, a moment of digital solitude in the middle of a modern journey.

This isn’t just a minor inconvenience; it’s a disruption that can turn a pleasant drive into a stressful ordeal, especially when you’re relying on those vital directions or trying to make a hands-free call. This common problem has plagued many Subaru models and Android phone combinations, making drivers question their sanity and the reliability of their in-car technology.

This is more than just a minor hiccup; it’s a digital dance of frustration, where the phone and car play a game of “will it connect?” that you never asked to participate in. We’ll delve into the depths of this issue, exploring the potential culprits, from the simplest of solutions (like a finicky USB cable) to more complex software and hardware interactions.

We’ll look at the common models affected, the troubleshooting steps you can take, and even share some proven fixes that have helped fellow Subaru owners reclaim their connected driving experience. Let’s get to the root of the problem and explore how to get your Android Auto back on track.

Subaru Android Auto Disconnection Issues

It’s a familiar story for many Subaru owners: the joy of a connected car experience quickly turning into a source of frustration. Android Auto, meant to seamlessly integrate your phone with your vehicle, frequently stutters, freezes, or, worst of all, completely disconnects. This seemingly minor inconvenience can disrupt everything from turn-by-turn navigation to your favorite playlist, leaving drivers stranded and, frankly, a bit annoyed.Experiencing constant disconnections is a real pain.

Imagine relying on Android Auto for directions in an unfamiliar area, only to have the map vanish mid-turn. Or picture yourself on a long road trip, your carefully curated music collection abruptly silenced. The frustration stems not only from the loss of functionality but also from the feeling of being let down by technology that’s supposed to enhance, not hinder, the driving experience.

This can lead to unsafe driving behaviors, such as pulling over to troubleshoot, which could be avoided if the system worked correctly.

Affected Subaru Models and Android Devices

The problem isn’t isolated to a single model year or phone manufacturer. It’s a widespread issue that seems to plague a variety of Subaru vehicles and Android devices.Subaru models known to be frequently affected include:

• Subaru Outback: Numerous reports from various model years, highlighting the persistent nature of the issue.
• Subaru Forester: Owners have reported similar disconnections, particularly with newer infotainment systems.
• Subaru Crosstrek: Disconnections have been a recurring complaint among Crosstrek owners as well.
• Subaru Impreza: Experiences mirroring those of other models, with users citing a range of disconnection scenarios.
• Subaru Ascent: Owners of this larger SUV have also experienced the same issues, affecting the usability of Android Auto.

Android phone models commonly cited in connection with the disconnection problems:

• Samsung Galaxy Series: Particularly models like the S20, S21, S22, and S23, have been frequently mentioned in connection with this problem.
• Google Pixel Series: Owners of Pixel phones, including the Pixel 6, Pixel 7, and Pixel 8, have reported disconnection issues.
• OnePlus Devices: Users of OnePlus phones have also experienced the same problems with their Android Auto connections.
• Other Android Phones: Reports also include phones from manufacturers like Motorola, and others, indicating a wider scope of the problem.

It’s important to remember that these are just the models and phones that have been most frequently reported, and the actual scope of the problem is likely broader. The common denominator seems to be the interaction between the Subaru infotainment system and the Android Auto software. The specific cause is complex and involves a multitude of factors, but it’s clear that the user experience is suffering.Consider the case of a family on a cross-country road trip in their Subaru Outback.

They are relying on Android Auto for navigation and entertainment, but frequent disconnections disrupt their plans. This creates unnecessary stress and diminishes the overall enjoyment of their trip. Or, imagine a delivery driver in a Subaru Forester, whose livelihood depends on the accuracy of navigation. Constant disconnections can lead to lost time, missed deliveries, and ultimately, lost income. The impact extends beyond simple inconvenience, highlighting the importance of a reliable and consistent Android Auto experience.

Potential Causes

Alright, so you’re cruising along, jamming to your favorite tunes, and thenpoof* – Android Auto decides to take an unscheduled vacation. It’s frustrating, to say the least. Let’s dig into the usual suspects behind these Subaru Android Auto disconnects, exploring both the software and hardware realms to get to the bottom of it. This isn’t just about pointing fingers; it’s about understanding the complex dance between your phone, your car, and the software that’s supposed to connect them.

Software-Related Issues

The digital world is a fickle mistress, and software, being its most ethereal aspect, is often the first place to look when things go sideways. Numerous software gremlins can conspire to sever the Android Auto connection. Let’s unravel some of the common culprits.

• Android Auto App Instability: The Android Auto app itself is a prime suspect. Glitches, bugs, and occasional crashes within the app can lead to disconnections. A corrupt app cache or data can also wreak havoc.

  Example: Imagine a scenario where a user consistently experiences disconnects after a recent Android Auto update. Clearing the app’s cache and data often resolves the issue, indicating a problem with the updated version’s interaction with the car’s system.

• Operating System Incompatibility: Your phone’s operating system (OS) and the Subaru’s infotainment system need to play nicely. Sometimes, an OS update on your phone might not be fully compatible with the current version of the Android Auto software in your Subaru, leading to disconnects.

  Example: A user with a new Samsung Galaxy phone running the latest Android OS finds that Android Auto frequently drops the connection in their Subaru Outback.

  They revert to an older, more stable version of the OS, and the problem vanishes. This points to a compatibility issue between the newer OS and the car’s infotainment system.

• Background App Interference: Other apps running in the background on your phone can sometimes interfere with Android Auto’s operation. Resource-intensive apps, or apps that frequently access network or Bluetooth connections, can cause conflicts.

  Example: A user finds that Android Auto disconnects only when they are actively using a navigation app on their phone.

  This suggests a conflict between the navigation app and Android Auto for control of the phone’s resources, particularly GPS and data.

• Software Conflicts within the Infotainment System: Just as apps on your phone can cause problems, the Subaru’s infotainment system itself can have its own software glitches. This can involve conflicts with other built-in apps or the system’s overall stability.

  Example: In a specific instance, a Subaru owner noticed that Android Auto would disconnect when using the car’s built-in navigation system.

  This suggests a conflict between the two systems for control of the display or other car functions.

Hardware-Related Issues

Sometimes, the issue isn’t digital; it’s physical. The humble USB cable and the car’s USB port are surprisingly critical components in the Android Auto equation.

• Faulty USB Cables: This is a classic culprit. A damaged, worn, or low-quality USB cable can be the source of many Android Auto woes. The cable must be able to transfer data, not just power.

  Example: A user, frustrated by constant disconnections, replaces their generic USB cable with a high-quality, data-transfer-certified cable.

  The problem disappears instantly, demonstrating the importance of a good cable.

• USB Port Issues in the Vehicle: The USB port in your Subaru can also be at fault. Loose connections, damage to the port itself, or even dust and debris can disrupt the connection.

  Example: A Subaru owner finds that Android Auto only works intermittently. After inspecting the USB port, they discover that one of the pins is slightly bent.

  Replacing the port fixes the problem, showing the port’s role in the connection.

• Phone’s USB Port Problems: Just as the car’s USB port can be problematic, so can the port on your phone. Damage, dust, or other issues can prevent a stable connection.

  Example: A user finds that Android Auto works perfectly with one phone but consistently disconnects with another. After closer inspection, they realize that the phone with the problem has a slightly loose USB port.

App Version vs. Infotainment Firmware

The relationship between your phone’s Android Auto app and your Subaru’s infotainment system’s firmware is a delicate balance. The versions of each must be compatible for a smooth experience.

• Android Auto App Version on the Phone: The Android Auto app on your phone needs to be up-to-date. Newer versions often include bug fixes and performance improvements that can address disconnection issues. However, as noted before, a new version can sometimes introduce new problems.

  Example: A user, experiencing frequent disconnections, updates the Android Auto app on their phone.

  The issue is resolved, highlighting the importance of keeping the app current.

• Subaru’s Infotainment System Firmware Version: The firmware in your Subaru’s infotainment system also plays a crucial role. Outdated firmware might not be fully compatible with the latest Android Auto app versions, or it might have its own bugs that cause disconnections.

  Example: A Subaru owner visits their dealership and has the infotainment system’s firmware updated.

  After the update, Android Auto works flawlessly, indicating that the old firmware was the problem.

• The Compatibility Balancing Act: Ideally, you want both the Android Auto app and the infotainment system’s firmware to be as up-to-date as possible. However, sometimes, this isn’t feasible, and you might need to find a compatible combination of versions.

  Example: If a new Android Auto app version causes disconnections, you might need to wait for a firmware update from Subaru to address the issue, or you might have to temporarily revert to an older version of the Android Auto app.

  This is the delicate dance of compatibility.

Troubleshooting Steps

Dealing with Android Auto disconnections can be frustrating, but thankfully, there are several initial checks you can perform to identify and often resolve the issue. These preliminary steps are designed to eliminate the most common culprits before delving into more complex solutions. Let’s get started on the path to a seamless Android Auto experience in your Subaru.

USB Cable and Phone Charging Capabilities

The humble USB cable often bears the brunt of the blame for connectivity problems. A faulty cable can easily disrupt the data transfer needed for Android Auto. Also, your phone’s ability to charge effectively is crucial; if it’s not receiving enough power, it may disconnect.To test the USB cable and charging:

• Inspect the cable: Examine the cable for any visible damage, such as fraying, bends, or exposed wires. Even minor imperfections can interfere with data transmission.
• Try a different cable: Swap the current USB cable with a known good one. Ideally, use the original cable that came with your phone, or a high-quality, certified cable designed for data transfer. This is a quick and easy way to isolate the cable as the problem.
• Test charging speed: Plug your phone into a wall charger using the suspected cable. Observe the charging speed. If it charges slowly or not at all, the cable is likely the issue. You can compare this with charging using a different cable.
• Charging in the car: Try charging your phone in the car using a different USB port or the same port with a different cable. This will help determine if the problem is specific to the USB port in your Subaru.

If the cable checks out, consider your phone’s charging port. Dust or debris in the port can hinder a good connection. Gently clean the port with a non-conductive tool, like a toothpick.

Restarting Devices

Sometimes, the simplest solution is the most effective. Restarting both your Android phone and your Subaru’s infotainment system can clear temporary glitches and refresh the connection. It’s like giving your devices a clean slate.Here’s how to restart each device:

• Restart your Android phone: This is the standard procedure. Press and hold the power button, then select “Restart” from the menu. Wait for the phone to fully power back on.
• Restart your Subaru’s infotainment system: The method for restarting the infotainment system varies slightly depending on your Subaru model. In many models, you can press and hold the power button for the infotainment system (usually located on the head unit) for approximately 10-15 seconds, until the screen goes black. The system will then restart. Consult your Subaru’s owner’s manual for the exact procedure for your specific model.

• Restarting after updates: After updating either the Android Auto app on your phone or the infotainment system software in your Subaru, a restart is particularly important. This ensures that the new updates are properly integrated.

Restarting essentially resets the software, clearing out temporary files and processes that might be causing the disconnection issues.

Android Auto Permissions

Android Auto relies on a set of permissions to function correctly. These permissions grant the app access to your phone’s features and data, allowing it to interact with your car’s infotainment system. Ensuring these permissions are correctly enabled is vital.To verify and adjust Android Auto permissions:

• Access Android Auto settings: Open the Settings app on your Android phone. Navigate to “Apps” or “Apps & notifications.” Then, locate and select “Android Auto.”
• Check permission settings: Within the Android Auto settings, tap on “Permissions.” Review the list of permissions and make sure all necessary permissions are enabled. These typically include:
  • Contacts: Allows Android Auto to access your contacts for making calls and sending messages.
  • Microphone: Enables voice commands and hands-free calling.
  • Phone: Allows Android Auto to manage phone calls.
  • SMS: Enables Android Auto to send and receive text messages.
  • Location: Allows Android Auto to access your location for navigation.
• Grant all required permissions: If any necessary permissions are disabled, tap on the permission and toggle the switch to enable it.
• Review Android Auto app settings: In the Android Auto settings, ensure that all necessary permissions are enabled for the app to function correctly.

If permissions were the issue, you should see an immediate improvement. If the problem persists, you may need to investigate further.

Troubleshooting Steps

Sometimes, the basic fixes just don’t cut it. When your Android Auto connection is still giving you the cold shoulder, it’s time to break out the heavy artillery. These advanced troubleshooting steps delve deeper, tackling the core issues that might be causing the disconnects. We’ll explore clearing the cache, updating software, and even testing different hardware to pinpoint the culprit.

Get ready to roll up your sleeves – we’re about to get technical!

Clearing the Cache and Data of the Android Auto App

If the basic troubleshooting steps haven’t worked, it’s time to give the Android Auto app a thorough cleaning. Corrupted cache files or lingering data can often cause connection problems. Clearing these can often resolve the issues.To clear the cache and data:

1. Access your phone’s settings. This is usually done by tapping the gear icon, often labeled “Settings.”
2. Navigate to “Apps” or “Applications.” The exact wording may vary depending on your Android version, but it’s usually easy to find.
3. Locate “Android Auto” in the app list. You might need to scroll through the list or use a search function.
4. Tap on “Storage.” This section shows you how much storage the app is using, including cache and data.
5. Clear the cache. Tap the “Clear cache” button. This will remove temporary files that the app uses.
6. Clear the data. Tap the “Clear data” button.
   

   This will remove all of the app’s data, including settings and preferences. Be aware that you may need to set up Android Auto again.

7. Restart your phone. After clearing the cache and data, restarting your phone is recommended.
8. Reconnect to your Subaru. Plug your phone into the USB port and see if the issue is resolved.

Updating the Android Auto App and Subaru’s Infotainment System Firmware

Outdated software is a common cause of connectivity problems. Ensuring both your Android Auto app and your Subaru’s infotainment system are up-to-date is crucial for a stable connection.

1. Updating the Android Auto App: The process is pretty straightforward.
   • Open the Google Play Store on your phone.
   • Search for “Android Auto.”
   • If an update is available, you’ll see an “Update” button. Tap it to download and install the latest version.
2. Updating the Subaru Infotainment System Firmware: This can be a bit more involved, and the exact steps vary depending on your Subaru model and year.
   • Check your owner’s manual: The manual should provide specific instructions on how to update the infotainment system.
   • Visit the Subaru website: Subaru’s website often has resources and instructions for updating the infotainment system.
   • Use the Over-the-Air (OTA) update (if available): Some Subaru models allow for over-the-air updates, which can be done directly from the infotainment system.
   • Use a USB drive: In some cases, you may need to download the firmware update to a USB drive and then install it in your car.
   • Visit a Subaru dealership: If you’re unsure how to update the system, your local Subaru dealership can assist you. They may even perform the update for you.
3. Restart both your phone and the car’s infotainment system. This helps ensure that the new software is properly implemented.
4. Reconnect your phone to your car. Test Android Auto again after the update to see if the problem is resolved.

Testing Android Auto with a Different USB Cable or a Different Android Phone

Sometimes, the issue isn’t with the software at all, but with the hardware. A faulty USB cable or a problem with your phone itself can be the culprit.To test with different hardware:

1. Try a different USB cable: The USB cable is a critical link in the connection.
   • Use a high-quality USB cable that supports data transfer. Not all USB cables are created equal; some are designed only for charging.
   • Test different cables to see if one works better than others.
   • Ensure the cable is securely connected to both your phone and the car’s USB port.
2. Test with a different Android phone: If possible, try connecting a different Android phone to your Subaru’s infotainment system.
   • If Android Auto works with a different phone, the issue likely lies with your original phone.
   • If the problem persists with a different phone, the issue might be with the car’s infotainment system or the USB port.
3. If using a different phone, ensure it’s running a compatible version of Android.
4. If the problem persists, it may be necessary to visit a Subaru dealership for further diagnosis. They can test the infotainment system and the USB port to determine the root cause of the problem.

Common Solutions

Subaru owners, like yourself, have tirelessly navigated the frustrating world of Android Auto disconnections. Thankfully, a wealth of solutions have emerged from the collective experience of the Subaru community. These proven fixes, shared across forums, social media, and owner groups, offer a beacon of hope for a smoother, more reliable Android Auto experience. The following table summarizes the most effective solutions, their associated issues, and their reported success rates.

This information, gleaned from countless real-world experiences, provides a practical roadmap for troubleshooting and resolving your own Android Auto woes.The following is a breakdown of common solutions, presented in a clear and organized format. Remember that the effectiveness of any solution can vary depending on your specific Subaru model, Android device, and the version of Android Auto and associated apps.

This table is a starting point, and experimentation may be required.

Troubleshooting Solutions Table

Here is a table summarizing the common solutions, the problems they address, and their approximate success rates, gathered from owner reports.

Issue	Solution	Success Rate	Additional Notes
Inconsistent Disconnections	Restarting the Android Auto app and clearing the cache and data.	60-70%	This is a basic but often effective first step. Go to your phone’s settings, then Apps, find Android Auto, and clear both cache and data.
Connectivity Issues	Using a high-quality USB cable.	80-90%	A faulty cable is a surprisingly common culprit. See the section below for cable recommendations.
App Compatibility Problems	Ensuring both Android Auto and all associated apps (like Google Maps, Spotify, etc.) are up-to-date.	75-85%	Outdated apps are a frequent source of conflict. Check the Google Play Store for updates.
Phone/Head Unit Conflict	Restarting both the phone and the Subaru’s infotainment system.	50-60%	A simple reset can often resolve temporary software glitches.
Wireless Connection Problems	If using wireless Android Auto, ensure the phone is compatible and connected to the head unit’s Wi-Fi network. Also, try forgetting and re-pairing the device.	65-75%	Wireless connections can be more prone to issues. Make sure the phone is close to the head unit and that Wi-Fi is enabled.

The Critical Importance of the USB Cable

The unsung hero (or villain) of the Android Auto experience is often the USB cable. A seemingly insignificant piece of hardware, the cable can make or break your connection. Many Subaru owners have found that the factory-supplied cable, or a generic replacement, is simply not up to the task. Low-quality cables can lead to intermittent disconnections, data transfer errors, and overall frustration.Choosing a high-quality USB cable is paramount.

The cable needs to be able to handle the data transfer speeds and power requirements of Android Auto. Consider these points when selecting a replacement cable:

• Cable Type: Ensure you are using a USB-A to USB-C cable (or the appropriate type for your phone and Subaru) that supports data transfer.
• Brand Recommendations: Several brands have earned a reputation for reliability. Anker, known for its durable and high-performing cables, is a popular choice. Belkin, with its reputation for quality, also offers excellent options. Other reputable brands include AmazonBasics and Spigen.
• Cable Length: Shorter cables (around 3 feet or less) often provide a more stable connection, as they minimize signal loss.
• Durability: Look for cables with reinforced connectors and braided nylon exteriors for increased longevity.
• USB Standard: Ideally, choose a cable that supports USB 3.0 or higher for faster data transfer speeds. While Android Auto may function with older standards, a faster cable can improve responsiveness.

Consider a scenario: John, a Subaru Outback owner, was plagued by constant Android Auto disconnections. After trying multiple software fixes, he finally replaced his generic USB cable with an Anker PowerLine+ II USB-A to USB-C cable. The disconnections vanished instantly, and his Android Auto experience became seamless. This real-world example highlights the tangible impact a good cable can have.

User Reported Problems

The frustrating dance of Android Auto disconnecting in a Subaru is a tale often told in online forums and service centers. While the general causes can be broad, understanding specific scenarios helps pinpoint the culprits. This section dives into real-world experiences, providing a glimpse into the complexities Subaru owners face.

Specific Disconnection Scenarios

Subaru owners have reported a variety of peculiar disconnection patterns. These aren’t just random hiccups; they often correlate with specific actions or environmental factors, making diagnosis a puzzle.

• The Call Conundrum: Many users report disconnections occurring specifically during phone calls made or received through Android Auto. This frequently happens when the phone switches between the car’s Bluetooth connection and Android Auto, or vice versa, especially if the cell signal is weak or the car is moving between areas with varying signal strength. Imagine driving through a tunnel: the call might drop, and Android Auto follows suit.

• Navigation Nightmares: Navigation, a core function of Android Auto, is another frequent trigger. Disconnections can occur when the navigation app is actively providing turn-by-turn directions, particularly during complex maneuvers or in areas with poor GPS reception. For example, the system might fail as you’re approaching a complicated intersection, leaving you directionless at a crucial moment.
• The “Random Restart” Routine: Some users experience disconnections that seem completely random, often manifesting as a restart of the Android Auto interface on the car’s display. This can happen at any time, regardless of what the user is doing. This suggests a potential issue with the head unit’s software or a conflict with the phone’s Android Auto app.
• The “Temperature Tantrum”: Extreme temperatures, both hot and cold, have been cited as factors in disconnection issues. High heat can cause electronic components to malfunction, while cold can affect battery performance and data transfer speeds. Picture a scorching summer day, where your Android Auto fails after the car has been parked in the sun for hours.

Common Vehicle and Phone Model Combinations

Certain combinations of Subaru models and Android phones appear to be more prone to these issues. While not a definitive list, the following pairings are frequently mentioned in user reports:

• Subaru Models:
  • Subaru Outback (2018-2024): This popular model is frequently mentioned in connection with Android Auto problems, likely due to its widespread adoption and the infotainment system’s inherent complexities.
  • Subaru Forester (2019-2024): Similar to the Outback, the Forester’s infotainment system is a common point of contention.
  • Subaru Crosstrek (2018-2024): The Crosstrek, a compact SUV, also experiences Android Auto issues, particularly with its base infotainment system.
  • Subaru Impreza (2017-2023): Disconnections have been reported by Impreza owners, often related to older infotainment systems.
• Android Phone Models:
  • Samsung Galaxy S series (S8, S9, S10, S20, S21, S22, S23, S24): Samsung phones are the most widely used Android phones, so it’s no surprise that many issues are reported.
  • Google Pixel series (Pixel 2, Pixel 3, Pixel 4, Pixel 5, Pixel 6, Pixel 7, Pixel 8): Google’s Pixel phones, known for their clean Android experience, are also affected by Android Auto problems in Subaru vehicles.
  • OnePlus phones (various models): OnePlus phones, popular for their performance and value, are also affected.
  • Motorola phones (various models): Motorola phones are frequently mentioned as having connectivity issues.

Connection and Disconnection Process in Different Driving Situations

The way Android Auto connects and disconnects varies depending on the situation. Here’s how it plays out in different driving scenarios:

• Making Calls: The process usually begins with a Bluetooth connection. When a call is initiated through Android Auto, the system may attempt to transfer the audio to the car’s speakers. However, if there are software glitches, a weak signal, or a hardware issue, the connection can fail, leading to a disconnection. The phone may revert to its own audio output, leaving the user to manually switch back to the car’s system.

• Receiving Calls: The experience is similar. When a call comes in, Android Auto should display the caller’s information and allow the user to answer through the car’s interface. A disconnection during this process might result in the call being answered on the phone itself, or the call may drop entirely.
• Navigation with GPS: When using navigation, Android Auto pulls data from the phone’s GPS and displays it on the car’s screen. Disconnections here can manifest as the navigation freezing, the map disappearing, or the entire Android Auto interface crashing. The user might be left with no guidance, particularly when the system restarts mid-maneuver.
• Audio Streaming: Music streaming via apps like Spotify or YouTube Music is another common function. A disconnection can cause the music to stop abruptly, followed by the Android Auto interface restarting. This can happen due to a glitch in the app, a problem with the car’s USB port, or a conflict with other car systems.

Android Auto Compatibility: Subaru Android Auto Keeps Disconnecting

Navigating the digital landscape of your Subaru and your Android phone can sometimes feel like a high-stakes game of compatibility. The success of this interaction hinges on several factors, including the specific phone model, the Subaru’s model year, and the version of the software running on both devices. Understanding these elements is key to a smooth and enjoyable Android Auto experience.

Android Phone Models with Known Compatibility Issues

A few Android phone models have historically presented challenges when paired with Subaru vehicles. These issues can manifest as intermittent disconnections, audio glitches, or complete failure to connect. It’s important to note that compatibility can evolve with software updates, so a phone that once struggled might function flawlessly after an update.

• Google Pixel 6 Series: Some users reported connectivity problems, particularly in the initial release of the phone. Updates have generally improved the situation.
• Samsung Galaxy S20 Series: Certain users have experienced sporadic disconnections. Software updates have frequently resolved these issues.
• OnePlus 8 Series: A small number of owners faced similar challenges, often linked to the phone’s software version.

Subaru Model Compatibility by Year and Trim

Subaru’s implementation of Android Auto has varied over the years. The specific features and reliability often depend on the infotainment system and the vehicle’s model year and trim level.

Subaru Model	Year	Trim Levels (Examples)	Android Auto Availability
Outback	2017	2.5i, 2.5i Premium, 2.5i Limited, 3.6R Limited	Available (Limited early implementation)
Outback	2018	2.5i, 2.5i Premium, 2.5i Limited, 3.6R Limited, Touring	Available (Improved stability)
Outback	2019	2.5i, 2.5i Premium, 2.5i Limited, 2.5i Touring, 3.6R Limited, 3.6R Touring	Available (Standard on most trims)
Outback	2020	Base, Premium, Limited, Touring, Onyx Edition XT, Limited XT, Touring XT	Available (Enhanced integration)
Forester	2019	Base, Premium, Limited, Touring	Available (Standard)
Forester	2020	Base, Premium, Sport, Limited, Touring	Available (Improved features)
Impreza	2017	2.0i, 2.0i Premium, 2.0i Sport, 2.0i Limited	Available (Implementation varied by head unit)
Impreza	2018	2.0i, 2.0i Premium, 2.0i Sport, 2.0i Limited	Available (More consistent availability)
Impreza	2019	2.0i, 2.0i Premium, 2.0i Sport, 2.0i Limited	Available (Standard on most trims)
Crosstrek	2018	2.0i, 2.0i Premium, 2.0i Limited	Available (Implementation varied)
Crosstrek	2019	2.0i, 2.0i Premium, 2.0i Limited, Hybrid	Available (Standard)
Ascent	2019	Base, Premium, Limited, Touring	Available (Standard)
Legacy	2017	2.5i, 2.5i Premium, 2.5i Limited, 3.6R Limited	Available (Implementation varied)
Legacy	2018	2.5i, 2.5i Premium, 2.5i Limited, 3.6R Limited, Touring	Available (Improved performance)
Legacy	2019	2.5i, 2.5i Premium, 2.5i Limited, 2.5i Touring, 3.6R Limited, 3.6R Touring	Available (Standard)
BRZ	2022	Base, Limited	Available (Standard)
WRX	2022	Base, Premium, Limited, GT	Available (Standard)

Android Auto and Subaru Infotainment System Versions

Keeping your Android Auto and your Subaru’s infotainment system updated is essential for optimal performance and compatibility. Software updates often include bug fixes and performance enhancements.

• Android Auto Version: The latest Android Auto versions are constantly being released. These updates are typically available through the Google Play Store on your Android device. It’s always best to have the newest version.
• Subaru Infotainment System Firmware: Subaru provides firmware updates for its infotainment systems, which are sometimes necessary to ensure full compatibility with the latest Android Auto versions. These updates can usually be obtained through over-the-air (OTA) updates, or via a USB drive. Always check your Subaru’s owner’s manual for specific instructions on how to update the system.

Contacting Support

Dealing with persistent Android Auto disconnections can be frustrating. Fortunately, both Subaru and Google offer avenues for support to help you resolve these issues. Knowing how to reach out to the right support channels and what information to have ready can significantly streamline the troubleshooting process and expedite a solution.

Subaru Customer Support Contact

Reaching out to Subaru’s customer support is the first step when Android Auto consistently fails in your vehicle. Subaru is often best positioned to diagnose and address any vehicle-specific issues.To contact Subaru customer support, consider these options:

• Phone: The most direct method is to call Subaru’s customer support line. The number can usually be found on Subaru’s official website for your region or in your vehicle’s owner’s manual. Be prepared to provide your vehicle identification number (VIN).
• Website: Subaru’s official website typically features a “Contact Us” or “Support” section. This often includes a form to submit your inquiry, a live chat option, or links to FAQs.
• Email: Some Subaru regions provide a dedicated email address for customer support. This option allows you to detail the problem comprehensively, including specific error messages and the steps you’ve taken to troubleshoot.
• Dealership: Your local Subaru dealership is also a valuable resource. They have specialized knowledge of Subaru vehicles and may be able to diagnose and fix the problem directly or guide you through the support process.

Remember to have your VIN readily available. The VIN is a unique 17-character identifier for your vehicle, which Subaru will need to access your vehicle’s specifications and warranty information. The VIN is usually located on the dashboard (visible through the windshield), on the driver’s side doorjamb, and on your vehicle registration.

Reporting the Issue to Google Android Auto Support

If the problem persists after contacting Subaru, or if you suspect the issue lies with Android Auto itself, reporting it to Google is essential. Google relies on user reports to identify and fix bugs in its software.Reporting the issue to Google involves the following:

• Android Auto App: Within the Android Auto app settings, you may find an option to provide feedback or report an issue. This is often the quickest way to inform Google about a problem.
• Google Support Forums: The official Android Auto support forums are a good place to find answers and report issues. You can often find threads discussing similar problems and interact with other users and Google support staff.
• Google’s Feedback Mechanism: Google’s other products, such as Google Maps and the Google Assistant, also have feedback mechanisms that can be utilized to report Android Auto issues, as the functionalities are interconnected.

When reporting the issue to Google, it is crucial to gather the following information:

• Phone Model: Provide the exact model of your Android phone (e.g., Samsung Galaxy S23, Google Pixel 7).
• Android OS Version: Find this in your phone’s settings under “About phone” or a similar section.
• Android Auto App Version: Check this within the Android Auto app settings.
• Subaru Vehicle Model and Year: Specify the make, model, and year of your Subaru vehicle (e.g., 2023 Subaru Outback).
• Detailed Description of the Problem: Be as specific as possible. Describe when the disconnections occur, any error messages you see, and the steps you’ve taken to troubleshoot. Include the steps you take that cause the disconnection.
• Screenshots or Videos: If possible, provide screenshots of any error messages or a video demonstrating the issue.

Gathering this information before contacting support will help both Subaru and Google diagnose and resolve the problem more effectively.

Preventive Measures: Maintaining Connectivity

Keeping your Android Auto connection stable in your Subaru is less about magic and more about mindful habits and routine maintenance. Think of it like tuning a finely crafted instrument – a little care goes a long way in ensuring a harmonious experience. By proactively addressing potential issues, you can significantly reduce the frustration of unexpected disconnections and enjoy seamless integration with your vehicle’s infotainment system.

Let’s delve into how to keep things running smoothly.

Maintaining a Stable Android Auto Connection

A consistent connection is the holy grail of Android Auto. Achieving this requires a combination of good practices and avoiding common pitfalls. Here’s a breakdown of methods to help you achieve a reliable connection:

• Cable Management: This is where it all begins. Choose a high-quality USB cable, preferably one designed for data transfer, not just charging. These cables often have thicker wires and better shielding, which minimizes interference. Avoid using worn or damaged cables, as they are a frequent source of connectivity problems. Keep the cable as still as possible while connected.

• Port Positioning: Consider the location of your USB port. If it’s in a spot where the cable is frequently bumped or jostled, it increases the likelihood of disconnection. Try to route the cable in a way that minimizes movement. A simple cable clip or tie can work wonders.
• Device Placement: Where you place your phone matters. Avoid placing it in areas that are prone to extreme temperatures or direct sunlight, as these can affect the phone’s performance and potentially disrupt the connection. Consider using a phone mount that secures your device firmly.
• Software Updates: Ensure both your phone’s operating system (Android) and your Subaru’s infotainment system are up to date. Software updates often include bug fixes and performance improvements that can enhance Android Auto stability. Check your phone’s settings for updates and consult your Subaru’s owner’s manual for instructions on updating the infotainment system.
• Phone Reboot: A simple restart can often resolve minor software glitches that might be causing connection issues. Reboot your phone periodically, especially if you experience frequent disconnections.
• Car Restart: Sometimes, the issue lies within the car’s system. Try restarting your Subaru’s infotainment system. You can usually do this by turning the car off and then back on, or by accessing the system’s settings menu.

Avoiding Actions That Trigger Disconnections

Certain habits can sabotage your Android Auto experience. Being mindful of these actions can significantly reduce the likelihood of disconnections.

• Avoid Rapid Cable Movements: Quick movements or tugging on the USB cable are major culprits. This can interrupt the data transfer process.
• Minimize Phone Handling: While driving, minimize touching your phone while it is connected. Avoid plugging in and unplugging the cable frequently.
• Refrain from Excessive App Use: Running too many apps simultaneously on your phone while using Android Auto can strain its resources and lead to instability.
• Be Wary of Bluetooth Interference: While Android Auto primarily uses a USB connection, Bluetooth is sometimes used for calls. Interference from other Bluetooth devices, like other phones or headsets, can sometimes disrupt the connection.
• Power Fluctuations: Avoid using USB chargers that are not designed for data transfer, or that provide inconsistent power. These can sometimes cause disconnections.

USB Port and Cable Maintenance Checklist, Subaru android auto keeps disconnecting

Regular maintenance is key to preventing future Android Auto issues. This checklist will help you keep your USB port and cable in top condition:

• Visual Inspection of the Cable: Regularly inspect your USB cable for any signs of damage, such as fraying, kinks, or exposed wires. Replace the cable immediately if you find any damage.
• Cleaning the USB Port: Over time, dust and debris can accumulate in the USB port, hindering a proper connection. Use a can of compressed air to gently blow out any dust or debris. Avoid using sharp objects to clean the port, as they could damage the pins.
• Cable Connection Testing: Periodically test the cable by connecting it to other devices to ensure it functions correctly. If the cable doesn’t work with other devices, it’s time for a replacement.
• Port Connection Test: Ensure the port is securely connected to the car’s system. Loose connections can lead to intermittent disconnections.
• Software Updates: Regularly check for software updates for both your phone and your Subaru’s infotainment system.
• Cable Replacement Schedule: Even with careful use, USB cables degrade over time. Consider replacing your cable every 6-12 months, depending on usage.